/* Public visitor chat: pin composer to the bottom and size the panel to the device. */
#visitor-chat.persistent-chat {
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  position: fixed !important;
  inset: auto 16px 88px auto !important;
  width: min(400px, calc(100vw - 24px)) !important;
  height: min(720px, calc(100dvh - 108px)) !important;
  max-width: none !important;
  max-height: none !important;
  padding: 0 !important;
  gap: 0 !important;
  background: #101820 !important;
  color: #e7ebe7 !important;
  border: 1px solid #526057 !important;
  border-radius: 4px !important;
  box-shadow: 0 20px 70px #0009 !important;
  z-index: 90 !important;
}

.visitor-chat-heading {
  flex-shrink: 0 !important;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 12px !important;
  padding: 16px !important;
  background: #1b272c !important;
  border-bottom: 1px solid #405044 !important;
}

.visitor-chat-heading strong {
  font-size: 1rem;
  font-weight: 650;
  color: #ecede5;
}

.visitor-chat-heading button {
  min-width: 44px;
  min-height: 44px;
  color: #bac6bf !important;
  background: transparent !important;
  border: 0 !important;
  font-size: 1.5rem;
  line-height: 1;
  cursor: pointer;
}

.visitor-chat-body {
  flex: 1 1 auto !important;
  min-height: 0 !important;
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  padding: 0 !important;
}

.visitor-chat-body > p,
.visitor-chat-error {
  flex-shrink: 0;
  margin: 0;
  padding: 10px 16px 0;
}

.visitor-messages {
  flex: 1 1 auto !important;
  min-height: 0 !important;
  max-height: none !important;
  overflow-y: auto !important;
  padding: 12px 16px 8px !important;
  overscroll-behavior: contain;
}

.visitor-message {
  max-width: 92%;
  margin: 8px 0 !important;
  padding: 10px 12px !important;
  background: #1c272b !important;
  border-radius: 4px;
}

.visitor-message[data-sender='user'] {
  margin-inline-start: auto !important;
  margin-inline-end: 0 !important;
  background: #24343a !important;
  border-inline-start: 2px solid #c4a577 !important;
}

.visitor-message small {
  display: block;
  color: #b5c0c6;
  font-size: 0.75rem;
}

.visitor-chat-body > form {
  flex-shrink: 0 !important;
  margin-top: auto !important;
  padding: 12px 16px 16px !important;
  border-top: 1px solid #38464d;
  background: #162129;
}

.visitor-chat-body > form:not(.visitor-contact) {
  display: grid !important;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
  gap: 8px;
}

.visitor-chat-body > form:not(.visitor-contact) > label {
  display: block;
  font-size: 0 !important;
  line-height: 0 !important;
  color: transparent !important;
}

.visitor-chat-body textarea {
  display: block;
  width: 100% !important;
  min-height: 48px !important;
  max-height: 140px;
  resize: vertical;
  font-size: 1rem !important;
  line-height: 1.45 !important;
  color: #eef1ee !important;
  background: #0c141a !important;
  border: 1px solid #4b5b64 !important;
  border-radius: 3px !important;
  padding: 0.7rem 0.75rem !important;
}

.visitor-chat-body > form:not(.visitor-contact) > button {
  min-height: 48px;
  padding: 0 16px !important;
}

.visitor-contact {
  display: grid !important;
  gap: 0.75rem;
}

.visitor-contact label {
  display: grid;
  gap: 0.4rem;
  font-size: 0.875rem;
  color: #d9e0e3;
}

.chat-form-card {
  margin: 0.9rem 0 0.3rem;
  padding: clamp(0.8rem, 3vw, 1.15rem);
  background: #1c272b;
  border: 1px solid #a18a5f;
  border-inline-start: 3px solid #c7ad79;
  border-radius: 5px;
  color: #f1f1ec;
}

.chat-form-card-title {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  color: #dcc595;
}

.chat-form-card p {
  margin: 0.8rem 0;
  font-size: 0.94rem;
  line-height: 1.55;
}

.chat-form-card .chat-form-action {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  width: 100%;
  min-height: 48px;
  padding: 0.75rem 0.9rem;
  margin: 0.85rem 0 0.25rem;
  border: 1px solid #d8bf8e;
  border-radius: 3px;
  background: #ceb787;
  color: #11191e;
  font-size: 0.95rem;
  font-weight: 700;
  text-align: start;
  cursor: pointer;
}

.chat-form-card .chat-form-action:hover:not(:disabled) {
  background: #e0ca9d;
}

.chat-form-card .chat-form-action:disabled {
  opacity: 0.5;
  cursor: wait;
}

.chat-form-card > small {
  display: block;
  color: #bcc7c9;
  margin-top: 0.6rem;
}

.chat-form-card.is-received {
  border-color: #87997b;
}

.chat-form-card.is-received .chat-form-card-title {
  color: #c9d9bb;
}

#crm-intake-overlay {
  position: fixed;
  z-index: 95;
  display: flex;
  flex-direction: column;
  background: #101820;
  color: #eef1ee;
  overflow: hidden;
  box-shadow: 0 20px 70px #0009;
}

#crm-intake-overlay[hidden] {
  display: none !important;
}

.intake-form {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 1.25rem;
  font-size: 1rem;
  line-height: 1.5;
  overscroll-behavior: contain;
}

.intake-form h3 {
  font-size: 1.25rem;
  font-weight: 650;
}

.intake-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}

.intake-form p {
  margin-block: 0.75rem;
}

.intake-private {
  display: flex;
  align-items: flex-start;
  gap: 0.6rem;
  color: #b5c0c6;
  font-size: 0.875rem;
}

.intake-fields {
  border-top: 1px solid #34414a;
  padding-block: 1rem;
  margin-top: 1rem;
  min-width: 0;
  display: grid;
  gap: 0.8rem;
}

.intake-fields legend {
  font-weight: 650;
  padding-inline-end: 0.75rem;
}

.intake-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1rem;
}

.intake-field,
.intake-fields label {
  display: grid;
  gap: 0.5rem;
  min-width: 0;
}

.intake-form :is(input, textarea, select) {
  background: #0b1118;
  color: #eef1ee;
  border: 1px solid #35414c;
  border-radius: 3px;
  min-height: 44px;
  padding: 0.65rem 0.75rem;
  width: 100%;
}

.intake-form textarea {
  min-height: 5.5rem;
  resize: vertical;
}

.intake-hint {
  color: #b5c0c6;
  font-size: 0.875rem;
}

.intake-choice {
  display: flex;
  align-items: flex-start;
  gap: 0.7rem;
  padding-block: 0.35rem;
}

.intake-choice input {
  width: auto;
  min-height: 0;
  margin-top: 0.3rem;
}

.intake-choice label {
  line-height: 1.5;
  font-size: 0.9375rem;
  cursor: pointer;
}

.intake-category-list {
  display: grid;
  gap: 0.4rem;
  padding: 0.8rem;
  border: 1px solid #34414a;
}

.intake-consent {
  padding-block: 0.8rem;
  border-top: 1px solid #34414a;
}

.intake-receipt {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 1rem;
}

.crm-primary,
.intake-form .crm-primary {
  justify-content: center;
  min-height: 44px;
  padding: 0.7rem 1rem;
  background: #ceb787;
  color: #11191e;
  border: 1px solid #d8bf8e;
  font-weight: 700;
  cursor: pointer;
}

.crm-button,
.intake-form .crm-button {
  min-height: 44px;
  padding: 0.55rem 0.85rem;
  background: transparent;
  color: #e7ebe7;
  border: 1px solid #526057;
  cursor: pointer;
}

.chat-warning {
  color: #ffb2a8;
}

@media (max-width: 640px) {
  #visitor-chat.persistent-chat,
  #crm-intake-overlay.is-mobile {
    inset: 0 !important;
    width: 100vw !important;
    height: 100dvh !important;
    max-width: 100vw !important;
    max-height: 100dvh !important;
    border: none !important;
    border-radius: 0 !important;
  }

  .intake-grid {
    grid-template-columns: 1fr;
  }

  .intake-form {
    padding: 1rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .intake-form {
    scroll-behavior: auto;
  }
}